Privacy Policy2018-09-10T15:26:06+00:00

Privacy policy

Southern Cross Care (NSW & ACT) takes seriously the privacy of those who visit our website. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected and why

When a user visits our website, we collect information about the visit that does not identify them personally. We track information, such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend a seminar, event or appointment
  • To receive specific information from us such as a brochure or enquiry pack
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary

Southern Cross Care (NSW & ACT) does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How the information is used

Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Southern Cross Care (NSW & ACT) owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Southern Cross Care (NSW & ACT) may share this information with its business partners for the specific purpose of a promotion or service offering.

How “cookies” are used on the website

“Cookies” are small pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. We may use cookies to provide you with better service. Cookies can make the Web more useful by storing information about your preferences for a particular website. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies, in and of themselves, do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of this website if you do so.

How personally identifiable information is safeguarded

Southern Cross Care (NSW & ACT) utilises industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and premise monitoring are also employed. Access to PII is limited to a small number of personnel and on a need-to-know basis.

By submitting this form, you agree to our Privacy policy and to being contacted by us.